Product UX

There are many philosophies around how to evaluate a good product design.

I like to quote 2 sources of inspiration:

• The UX Pyramid:

• 8 Steps of an Intuitive Design from Everett McKay book that in my mind fits in the Conveniency/Pleasurable steps above.

The way I think about user experience and design is in 3 folds (in priority order):

1. It has to be functional by solving the customer problem in a reliable way
2. The experience is intuitive by being able to complete the task without reasoning, experimenting, documentation, training or memorization, and
3. It is a delight to use it.